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Email subject
Content removed following a DMCA takedown notice
Email body
Hi [Customer Name],
We received a DMCA takedown notice regarding material associated with your account on [Site/Service Name]. As required under the DMCA, we’ve removed or restricted access to the material identified below.
Material affected: [URL(s) or description]
Date removed: [Date]A copy of the notice we received is attached/below for your reference.
If you believe this material was removed in error — for example, due to a mistake or misidentification — you have the right to submit a counter notification. This is a formal, sworn statement, so we’d recommend reviewing our DMCA Policy [link your DMCA Policy here] for exactly what’s required before submitting one, and consulting an attorney if you’re unsure.
Once you’ve prepared it, submit your counter notification at [submit.dmcarelay.com/counter/abc123 — replace this with the counter-notice URL provided when you registered for DMCA Relay]. When submitting your counter notification, you can reference complaint ID [DR-CMP-a1b2c3d4 — replace this with the complaint ID we provided you] to expedite the process.
If we receive a valid counter notification, we’ll forward it to the original complainant. Unless they notify us within 10 business days that they’re seeking a court order, we may restore the material.
Let us know if you have questions about this process.
[Company/Entity Name]